BSOD at start-up following Windows update: unable to uninstall update, despite following 'uninstall quality updates' steps; can boot into safe mode, b

[Robert Walsha]

Hi. Windows installed an automatic update a couple of days ago, and now I get a BSOD when I try to start up my PC. The initial blue screen info reports: 'Stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED' and 'AmUStor.SYS' as 'what failed'. I followed processes to try to uninstall the update, but it comes up as unable to uninstall latest quality updates. I then followed instructions to boot up in Safe Mode with network access. This works: I can get into Safe Mode OK, and have internet connectivity, but when I go into Settings -> Update and Security -> Windows Update, I get a 'something wen

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