BSOD after waking up from sleep while plugged to a monitor - Win32k Power Watchdog timeout

[Guilherme Cenzi]

Hi all,

My laptop is facing a situation where every time it comes back from sleep while plugged to a monitor, it crashes with a BSOD - Win32k Power Watchdog timeout.

The model is a Dell Inspiron 5490 / Windows 10. Is anybody able to assist me?


This is the .dmp analysis from the last BSOD.

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Dump File : 101220-12921-01.dmp

Crash Time : 12/10/2020 11:06:54

Bug Check String :

Bug Check Code : 0x0000019c

Parameter 1 : 00000000`00000050

Parameter 2 : ffffbd01`6443b080

Parameter 3 : 00000000`00000000

Parameter 4 : 00000000`00000000

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+1c2bd0

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+1c2bd0

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\101220-12921-01.dmp

Processors Count : 8

Major Version : 15

Minor Version : 18362

Dump File Size : 644.668

Dump File Time : 12/10/2020 11:09:32

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