Brand new Surface Laptop, Windows 11 with CoPilot button

  • Thread starter Thread starter Wayne Higgins
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Wayne Higgins

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Just sent my daughter away to college with her brand new Windows laptop… WiFi crashed on her second day. I've done everything recommended online including a full reinstall. It works for a while (two hours) and then it crashes out again. I can't find any network adapters in the system and when I try to troubleshoot it tells me, "You are connected using a virtual network adapter that we can't test," which makes no sense.Please help… I'm close to sending this device back and ordering a Macbook. Super frustrated.

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