BRAND NEW PC RANDOMLY REBOOTING

  • Thread starter Thread starter Ian{}1
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Ian{}1

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I just built my first ever PC

  • AMD Ryzen 5 3600
  • ASrock b450 steel legend
  • Gigabyte gefore gtx 1660 super gaming OC
  • G.Skill Ripjaws V 16GB (2x8) DDR4-3600 CL16
  • Crucial P1 1TB M.2-2280 SSD
  • Corsair CXM 650W


I DO NOT HAVE THE LATEST BIOS

Build seemingly went fine for my first, installed windows 10 pro non-licensed, connected ethernet, installed all windows updates restarting in-between when necessary, then proceeded to install my drivers

Primary potential error:

Stupidly installed all listed drivers below (except those listed as beta and norton) from ASrock's website (Note I did install my GPU driver correctly from nvidia for the correct model)

ASRock B450 Steel Legend

Afterwards, I installed some standard monitoring software (Gpu-z), tweaked some windows settings, and began to install steam, origin, blizzard.


I began to download Overwatch, when I experienced my first crash.

During the installation the PC rebooted 3 times, which I figured was part of the installation. Logged back into windows each time, reloaded blizzard until the installation finished. I then did the same with Apex, and when that started to crash I got a bad feeling. I went into Windows Event Viewer to find the following errors:

A fatal hardware error has occurred.​

Reported by component: Processor Core​

Error Source: Machine Check Exception​

Error Type: Bus/Interconnect Error​

Processor APIC-ID: 0​

The details view of this entry contains further information.​


and

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.​

Source: Kernel-Power​

These would report after every crash.


I then:

  • I used whatever AMD monitor software came with the drivers I installed to monitor the CPU to confirm it wasn't overheating
  • I completely disassembled the PC, reseating the motherboard, CPU, GPU, PSU, all cables, RAM, m.2 memory
  • Rebooted, tried to load Overwatch to see what would happen, and crashed
  • I decided to restart my PC and load the boot menu. I reinstalled Windows 10 using the same USB as previously, and deleted all partitions.

Clean win10 installation, I did all windows updates again. This time I only downloaded the CPU driver from AMD, and GPU driver from nvidia

I still crashed shortly after both driver installations and reboot while idle, monitoring the CPU temp which still only sat 40-50 degrees Celsius


Here I am now, not sure what to test or look at. The obvious solution is to try update the BIOS, but I'm worried it'll crash mid-install and break the motherboard. (BIOS version currently P3.4) Since reinstalling windows the the drivers I've only crashed the once, but I haven't tried to intentionally stress the system with a large install which is what primarily triggered the crashes previously.

  • Are there any other solutions / tests I can run to see if something else is defective such as the PSU or CPU?
  • Also, could there still be traces or lasting damage for any of the hardware from the incorrect drivers installed?


Side note: My biggest error when building the PC was accidentally using the wrong screws that came with my case itself to screw the PSU to the case, turned the pc on once briefly to load the bios, then realized the error and used the right screws. However they were small screws and seemingly connected to nothing within the PSU so I don't think that would've been enough to fry it.


Tl;DR Installed the wrong drivers, and I have mysterious system reboots which may be a result of a non-updated motherboard bios..?​

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