Brand new laptop sometimes restarts instead of shutting down (Windows 10 Home x64)

  • Thread starter Thread starter Grimgi
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Grimgi

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Hi there,I hope you can help!Especially after extensive use, my laptop (with a fresh install, up-to-date Windows 10 Home) will occasionally restart instead of shutting down after using the shutdown function in the start menu. So, despite saying that it's shutting down, it doesn't power down completely and restart (no third-party applications are running when I shut down; I have a habit of closing them all).I've tried troubleshooting a few things and found the following in the Event Viewer:When it shuts down normally, I get the following event:The process C:\Windows\System32\RuntimeBroker.

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