Brand new laptop bricked in safe mode unable to login

[Jason Meech]

Hello,Brand new 1 week old Lenovo laptop, windows 11. Office suite (Outlook & Word) running very slowly and freezing, so I followed advise on the Microsoft website to run the laptop in safe mode to try and identify what is causing the go slow/freezing issue. Once I rebooted in safe mode the brand new laptop became a brick, a very expensive paperweight. I have attempted many ways using the Bitlocker recovery keys but I am still unable to access my own laptop. The windows login screen says "something happened your pin isn't available", which is ridiculous as it is all setup but now not fun

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