Boot problem

  • Thread starter Thread starter Dave Mc
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Dave Mc

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I have an HP desktop about a month old. It came Office Ready but I did not

want 2007 so I uninstalled 2007 and anything to do with SQL. I installed

2003. Now. when the boot process gets to the point where the user can login,

it reboots--same in safe mode. However when I F8 and use Last know good

configuration, it boots up OK. But then when I restart normally, it goes

into the endless reboot loop. I also turned off the restart option to get a

bsod but it does not bsod, it just reboots.

Any ideas ?
 
=?Utf-8?B?RGF2ZSBNYw==?= wrote in

news:E359D7E4-5903-4302-8ADC-34A75F7F07CC@microsoft.com:



>

> I have an HP desktop about a month old. It came Office Ready but

> I did not want 2007 so I uninstalled 2007 and anything to do with

> SQL. I installed 2003. Now. when the boot process gets to the

> point where the user can login, it reboots--same in safe mode.

> However when I F8 and use Last know good configuration, it boots

> up OK. But then when I restart normally, it goes into the

> endless reboot loop. I also turned off the restart option to get

> a bsod but it does not bsod, it just reboots.

> Any ideas ?

>




Try booting up in Last Known Configuration then do a System Restore to

a point in time before you had your problem



Start->Programs->Accessories->System Tools->System Restore



HTH,

John
 
You bought an HP system last month with winxp preinstalled?



"Dave Mc" wrote in message

news:E359D7E4-5903-4302-8ADC-34A75F7F07CC@microsoft.com...

> I have an HP desktop about a month old. It came Office Ready but I did

> not

> want 2007 so I uninstalled 2007 and anything to do with SQL. I installed

> 2003. Now. when the boot process gets to the point where the user can

> login,

> it reboots--same in safe mode. However when I F8 and use Last know good

> configuration, it boots up OK. But then when I restart normally, it goes

> into the endless reboot loop. I also turned off the restart option to get

> a

> bsod but it does not bsod, it just reboots.

> Any ideas ?
 
"Dave Mc" wrote in message

news:E359D7E4-5903-4302-8ADC-34A75F7F07CC@microsoft.com...

> I have an HP desktop about a month old. It came Office Ready but I did

> not

> want 2007 so I uninstalled 2007 and anything to do with SQL. I installed

> 2003. Now. when the boot process gets to the point where the user can

> login,

> it reboots--same in safe mode. However when I F8 and use Last know good

> configuration, it boots up OK. But then when I restart normally, it goes

> into the endless reboot loop. I also turned off the restart option to get

> a

> bsod but it does not bsod, it just reboots.

> Any ideas ?




I think you did the wrong thing by dropping Windows 7. Apart from this, what

exactly do you mean with "I uninstalled 2007"? Did you format the disk or

did you install Server 2003 over the top of Windows 7?
 
Dave Mc wrote:

> I have an HP desktop about a month old. It came Office Ready but I did not

> want 2007 so I uninstalled 2007 and anything to do with SQL. I installed

> 2003. Now. when the boot process gets to the point where the user can login,

> it reboots--same in safe mode. However when I F8 and use Last know good

> configuration, it boots up OK. But then when I restart normally, it goes

> into the endless reboot loop. I also turned off the restart option to get a

> bsod but it does not bsod, it just reboots.

> Any ideas ?




If I understand you correctly, you have a new computer with an

unspecified version of Windows that was pre-loaded with a trial version

of Microsoft Office 2007. I understand uninstalling the trial version

of Office 2007, but what do you mean by "anything to do with SQL?" If

you just went through the disk deleting random files because you thought

they might have some relation to SQL, your best bet is to boot into

whatever works, copy all your data files to some external medium, and

then use whatever mechanism HP supplied to restore the computer to its

out-of-the-box state.



As you can see from the earlier posts, people have difficulty

understanding your situation. For more focused help, please provide a

more detailed explanation of your system and what you did to it.



--

Lem



Apollo 11 - 40 years ago:

http://www.nasa.gov/mission_pages/apollo/40th/index.html
 
Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;

Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or

newsgroup. Please do so in your next reply.



What anti-virus application or security suite is installed and is your

subscription current? What anti-spyware applications (other than Defender)?

What third-party firewall (if any)?



Has a(another) Norton or McAfee application ever been installed on the

computer (e.g., a free-trial version that came preinstalled when you bought

it)?





Dave Mc wrote:

> I have an HP desktop about a month old. It came Office Ready but I did

> not

> want 2007 so I uninstalled 2007 and anything to do with SQL. I installed

> 2003. Now. when the boot process gets to the point where the user can

> login, it reboots--same in safe mode. However when I F8 and use Last know

> good configuration, it boots up OK. But then when I restart normally, it

> goes into the endless reboot loop. I also turned off the restart option

> to

> get a bsod but it does not bsod, it just reboots.

> Any ideas ?
 
Not Windows 2007, Office 2007. I did not delete anything randomly, I used

add/remove programs to uninstall Office 2007 and all items listed having to

do with SQL. I did that because I was getting a warning that SQLDUMPER could

not initialize.

Yes, some people do not want W7 because they don't want to replace or

upgrade certain apps crucial to their business even if they are old apps.

I have decided to reinstall XP and start over.

You may be onto something with the anti-virus question. The user had let

theirs expire which may have caused this to begin with. I was just surprised

when Last Known Good Configuration would let me boot up normally but then not

being able to boot into WXP normal mode. I also did try to do a restore

point to a dat before this started but it still rebooted endlessly.

Thanks for trying



"PA Bear [MS MVP]" wrote:



> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;

> Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or

> newsgroup. Please do so in your next reply.

>

> What anti-virus application or security suite is installed and is your

> subscription current? What anti-spyware applications (other than Defender)?

> What third-party firewall (if any)?

>

> Has a(another) Norton or McAfee application ever been installed on the

> computer (e.g., a free-trial version that came preinstalled when you bought

> it)?

>

>

> Dave Mc wrote:

> > I have an HP desktop about a month old. It came Office Ready but I did

> > not

> > want 2007 so I uninstalled 2007 and anything to do with SQL. I installed

> > 2003. Now. when the boot process gets to the point where the user can

> > login, it reboots--same in safe mode. However when I F8 and use Last know

> > good configuration, it boots up OK. But then when I restart normally, it

> > goes into the endless reboot loop. I also turned off the restart option

> > to

> > get a bsod but it does not bsod, it just reboots.

> > Any ideas ?


>

> .

>
 
> Not Windows 2007, Office 2007.



I said nothing about "Windows 2007" nor is there such an animal.



> You may be onto something with the anti-virus question. The user had let

> theirs expire which may have caused this to begin with.




Ya think?



> I have decided to reinstall XP and start over.




Wise choice!



Back-up any personal data (none of which should be considered 100%

trustworthy at this point) then format the HDD & do a clean install of

Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT

fix this!



HOW TO do a clean install of WinXP: See

http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in

http://support.microsoft.com/kb/978307



After the clean install, you will have the equivalent of a "new computer" so

take care of everything on the following page before otherwise connecting

the machine to the internet or a local network (i.e., other computers) and

before using a flash drive or SDCard that isn't brand-new or hasn't been

freshly formatted:



4 steps to help protect your new computer before you go online

http://www.microsoft.com/security/pypc.aspx



Other helpful references include:



HOW TO get a computer running WinXP Gold (no Service Packs) fully patched

(after a clean install)

http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c



HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a

clean install)

http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b



Tip: After getting the computer fully-patched, download/install KB971029

manually: http://support.microsoft.com/kb/971029



NB: Any Norton or McAfee free-trial that came preinstalled on the computer

when you bought it will be reinstalled (but invalid) when Windows is

reinstalled. You MUST uninstall the free-trial and download/run the

appropriate removal tool before installing any updates, Windows Service

Packs or IE upgrades and before installing your new anti-virus application

(which will require WinXP SP3 to be installed).



Norton Removal Tool

ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe



McAfee Consumer Products Removal Tool

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe



Also see:



Risks & Benefits of P2P file sharing

http://www.microsoft.com/protect/data/downloadfileshare/filesharing.aspx

http://blogs.technet.com/mmpc/archive/2008/10/06/the-cost-of-free-software.aspx



Steps To Help Prevent Spyware

http://www.microsoft.com/security/spyware/prevent.aspx



Steps to Help Prevent Computer Worms

http://www.microsoft.com/security/worms/prevent.aspx



Avoid Rogue Security Software!

http://www.microsoft.com/security/antivirus/rogue.aspx



If these procedures look too complex - and there is no shame in admitting

this isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Client - since 2002







Dave Mc wrote:

> Not Windows 2007, Office 2007. I did not delete anything randomly, I used

> add/remove programs to uninstall Office 2007 and all items listed having

> to

> do with SQL. I did that because I was getting a warning that SQLDUMPER

> could not initialize.

> Yes, some people do not want W7 because they don't want to replace or

> upgrade certain apps crucial to their business even if they are old apps.

> I have decided to reinstall XP and start over.

> You may be onto something with the anti-virus question. The user had let

> theirs expire which may have caused this to begin with. I was just

> surprised when Last Known Good Configuration would let me boot up normally

> but then not being able to boot into WXP normal mode. I also did try to

> do

> a restore point to a dat before this started but it still rebooted

> endlessly.

> Thanks for trying

>

> "PA Bear [MS MVP]" wrote:

>> Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit

>> SP2;

>> Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum

>> or

>> newsgroup. Please do so in your next reply.

>>

>> What anti-virus application or security suite is installed and is your

>> subscription current? What anti-spyware applications (other than

>> Defender)? What third-party firewall (if any)?

>>

>> Has a(another) Norton or McAfee application ever been installed on the

>> computer (e.g., a free-trial version that came preinstalled when you

>> bought

>> it)?

>>

>>

>> Dave Mc wrote:

>>> I have an HP desktop about a month old. It came Office Ready but I did

>>> not

>>> want 2007 so I uninstalled 2007 and anything to do with SQL. I

>>> installed

>>> 2003. Now. when the boot process gets to the point where the user can

>>> login, it reboots--same in safe mode. However when I F8 and use Last

>>> know

>>> good configuration, it boots up OK. But then when I restart normally,

>>> it

>>> goes into the endless reboot loop. I also turned off the restart option

>>> to

>>> get a bsod but it does not bsod, it just reboots.

>>> Any ideas ?


>>

>> .
 
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