S
SAcevedo1
Guest
Hello,
I recently updated my Bluetooth headset (Sony SBH20) that I use for work on Zoom (worked perfectly). After paring the new headset (SonyWI-C310) to the computer I set the sound options to what I previously had; Output device- headset stereo & Input device- headset hands free. I then went into the Zoom audio settings and did the same. However, the only thing that works now is the microphone; I cannot hear anything from the earbuds. The only way I can get the ear buds working it to change the output device on the computer to the same as the input device- hands-free. However, the problem is the audio quality is poor (very sharp & crackly); same thing happens when I am on video conference call in Facebook. I even tried reverting back to previous Bluetooth headset, but to no avail! I am obviously missing something. How can I remedy this problem?
Thank is advance!
Continue reading...
I recently updated my Bluetooth headset (Sony SBH20) that I use for work on Zoom (worked perfectly). After paring the new headset (SonyWI-C310) to the computer I set the sound options to what I previously had; Output device- headset stereo & Input device- headset hands free. I then went into the Zoom audio settings and did the same. However, the only thing that works now is the microphone; I cannot hear anything from the earbuds. The only way I can get the ear buds working it to change the output device on the computer to the same as the input device- hands-free. However, the problem is the audio quality is poor (very sharp & crackly); same thing happens when I am on video conference call in Facebook. I even tried reverting back to previous Bluetooth headset, but to no avail! I am obviously missing something. How can I remedy this problem?
Thank is advance!
Continue reading...
