Bluetooth headsets Paired but showing as "Disconnected" in sound settings.

  • Thread starter Thread starter haxjack
  • Start date Start date
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haxjack

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My problem is this. I have paired a bluetooth headset successfully but when I go to sounds it shows as "disconnected". Right clicking and hitting connect does not work. Therefore i cannot play sound or use the headphones as a microphone.


This issue impacts both my Bose QC35 ii and my new Mobius headphones.

It's possible it occurred after a windows update as I have automatic updates on.


I have attempted to un-pair and re-pair.

cannot set as default playback as its disconnected.

I have also uninstalled and reinstalled the drivers for both audio and bluetooth.

I have also looked for updates for the drivers and there doesn't seem to be any available. Mt board is an ASUS X-99 deluxe ii.

Attempted to check settings in services to ensure bluetooth support starts automatically.

Disabled and enabled firewall.


I have tried as many things as I could find on forums and support communities.

Nothing seems to work and it is certainly an issue with windows given that the Qc35s headsets worked previously and also work on other device perfectly fine.


Please can anyone help me solve this issue?

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