Bluetooth Headphones not connecting to PC

  • Thread starter Thread starter EvanPopchock
  • Start date Start date
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EvanPopchock

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Since last Monday, I have been having trouble pairing Bluetooth devices to my PC (e.g. I can't get my Bluetooth headphones to connect). At first, I thought that my USB adapter was the culprit, so I got a replacement adapter. However, I still can't get Bluetooth to work on my PC after purchasing a new Bluetooth adapter, so I ran the troubleshooter, which indicated that there is a problem with the Generic Bluetooth Radio driver, but was unable to fix it. I haven't been able to find any drivers in Windows Update that would fix this problem, so I would like to know if I need to download a replacement Generic Bluetooth Radio driver, and if so, from where. Here are my Dell laptop's computer specs, if you need them:

Summary

Operating System

Windows 10 Home 64-bit

CPU

Intel Processor @ 1.00GHz

RAM

8.00GB

Motherboard

Dell Inc. 0FHJFF (CPU 1)

Graphics

Generic PnP Monitor (1920x1080@60Hz)

Intel UHD Graphics (Dell)

Storage

476GB KBG40ZNS512G NVMe KIOXIA 512GB (RAID (SSD))

115GB PNY USB 3.0 FD USB Device (USB )

Optical Drives

No optical disk drives detected

Audio


Realtek Audio

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