Bluetooth disappeared and my USB is corrupted (I can't connect a mouse to my computer at all)

  • Thread starter Thread starter Deimos S.
  • Start date Start date
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Deimos S.

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I had restarted my computer as it needed to update, and when I came back my wireless mouse suddenly stopped working. It was an old mouse so I thought it was in need of new batteries but even that didn't work. I bought a new mouse at best buy today and it connects to Bluetooth. However, whenever I went to my computer again my Bluetooth option suddenly disappeared, almost like it knew I just bought this mouse.My older brother is better at computers than I am so I asked for his help. He even went to the Microsoft Questions and read a few responses about this. However none of them helped my situat

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