Bluescreen after Win11 24H2 update - ntkrnlmp.exe crashing

Microsoft Windows

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Dec 10, 2024
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We have a Lenovo Ideapad 5 at home with Win 11. After the recently performed 24H2 windows update the computer is - by every restart ends with bluescreen error. I was trying to analyze the minidumps, but it always refers to ntkrnlmp.exe - which most probably not the root cause.I've tried booting in safe mode and from Windows USB repair disk to repair but did not help; also tried to remove the latest quality updates - here this could not be done due to an unknown error.I also tried to restore from an earlier point, but this was also not possible (as it was not setup earlier...)Anyone can help me

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