Blue Screens while idle

  • Thread starter Thread starter AndrejPokorny
  • Start date Start date
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AndrejPokorny

Guest
So hi, Im stuck with this problem since I build new computer 2 mounts ago. Everything is working nicely when playing games, no overheating high framerates. But when I stop playing I get blue screen. I exit a game and start watching YT or something and than boom Blue screen. I tried almost everything reinstalled windows 3 times. Run memtest86 2 times no erros. I just dont know what to do next is it cpu or motherboard. Please help me if you can.

Build:

Asrock b550 Steel Legend

Ryzen 3700x

16gb GSkill Tridendz 3600Mhz CL16

RTX 2080Super

Corsair HX750 750w PSU

2x Smasung 970EVO 1TB


Its always a APC_MISMATCH error code or IRQL_DRIVER_NOT_LESS_OR_EQUAL


Microsoft (R) Windows Debugger Version 10.0.19041.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\122120-7265-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff805`6f200000 PsLoadedModuleList = 0xfffff805`6fe2a2b0
Debug session time: Mon Dec 21 12:39:43.645 2020 (UTC + 1:00)
System Uptime: 0 days 18:03:25.523
Loading Kernel Symbols
...............................................................
................................................................
.....................................................
Loading User Symbols
Loading unloaded module list
...........
For analysis of this file, run !analyze -v
11: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->CombinedApcDisable field. This consists of two separate 16-bit
fields, the SpecialApcDisable and the KernelApcDisable. A negative value
of either indicates that a driver has disabled special or normal APCs
(respectively) without re-enabling them; a positive value indicates that
a driver has enabled special or normal APCs (respectively) too many times.
Arguments:
Arg1: 0000000077051cfc, Address of system call function or worker routine
Arg2: 0000000000000000, Thread->ApcStateIndex
Arg3: 000000000000ffff, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
Arg4: ffffa48c26aa5b80, Call type (0 - system call, 1 - worker routine)

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 2

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on ANDREJ

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 2

Key : Analysis.Memory.CommitPeak.Mb
Value: 76

Key : Analysis.System
Value: CreateObject


BUGCHECK_CODE: 1

BUGCHECK_P1: 77051cfc

BUGCHECK_P2: 0

BUGCHECK_P3: ffff

BUGCHECK_P4: ffffa48c26aa5b80

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: Discord.exe

STACK_TEXT:
ffffa48c`26aa59b8 fffff805`6f607769 : 00000000`00000001 00000000`77051cfc 00000000`00000000 00000000`0000ffff : nt!KeBugCheckEx
ffffa48c`26aa59c0 fffff805`6f607633 : ffffaa08`e7cb0080 00000000`00000001 ffffa48c`26aa5b18 ffffffff`fffeee90 : nt!KiBugCheckDispatch+0x69
ffffa48c`26aa5b00 00000000`77051cfc : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x1fe
00000000`0ed2ef78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77051cfc


SYMBOL_NAME: nt!KiSystemServiceExitPico+1fe

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.685

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 1fe

FAILURE_BUCKET_ID: 0x1_SysCallNum_d0004_nt!KiSystemServiceExitPico

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {1e5e8093-a7e6-a911-7b9b-47d4229c250f}

Followup: MachineOwner
---------

11: kd> lmvm nt
Browse full module list
start end module name
fffff805`6f200000 fffff805`70246000 nt (pdb symbols) C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\sym\ntkrnlmp.pdb\4EF9A5375F61FE84B7EAEF54BF025C0E1\ntkrnlmp.pdb
Loaded symbol image file: ntkrnlmp.exe
Mapped memory image file: C:\Program Files (x86)\Windows Kits\10\Debuggers\x64\sym\ntoskrnl.exe\C129B8081046000\ntoskrnl.exe
Image path: ntkrnlmp.exe
Image name: ntkrnlmp.exe
Browse all global symbols functions data
Image was built with /Brepro flag.
Timestamp: C129B808 (This is a reproducible build file hash, not a timestamp)
CheckSum: 00A5C808
ImageSize: 01046000
File version: 10.0.19041.685
Product version: 10.0.19041.685
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 1.0 App
File date: 00000000.00000000
Translations: 0409.04b0
Information from resource tables:
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: ntkrnlmp.exe
OriginalFilename: ntkrnlmp.exe
ProductVersion: 10.0.19041.685
FileVersion: 10.0.19041.685 (WinBuild.160101.0800)
FileDescription: NT Kernel & System
LegalCopyright: © Microsoft Corporation. All rights reserved.

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