Blue screen with a memory management stop code

[IT for EDU]

Hello, I need help fixing an all in one desktop with a blue screen (stop code is memory management) that happens every so often. I ran the basic troubleshooting steps but cannot look into the advanced steps due to the limitations of the device. I tried to update the OS version and look into the minidump file through WinDbg but for whatever reasons these two installations cannot finalize the install. What information do you need that would help me get on the right path to solving this issue? Thank you!

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