P
Preval29
Guest
Good day! I was updating drivers from AVAST ANTIVIRUS and while the drivers were being updated. The AMD driver was installing and the computer all of the sudden crashed. So now every time I try to go to the main desktop screen, the computer crash and reveals this blue screen below.
A problem has been detected and windows has been shut down to prevent damage to your computer.
SYSTEM_SERVICE_EXCEPTION
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF88002DE1E81, 0xFFFFF880028C1BD0, 0x0000000000000000)
*** Atihdw76.sys - Address FFFFF88002DE1E81 base at FFFFF88002DD2000, DateStamp 555a17ea
Collecting data for crash dump ...
Initializing disk for crash dump ...
Beginning dump of physical memory.
Dumping physical memory to disk: 70
Now the sound in my computer doesn't work and a lot of other issues occurred. My question is, how do I avoid this and get back to my normal desktop screen? Please help and I would greatly appreciate it.
Continue reading...
A problem has been detected and windows has been shut down to prevent damage to your computer.
SYSTEM_SERVICE_EXCEPTION
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000003B (0x00000000C0000005, 0xFFFFF88002DE1E81, 0xFFFFF880028C1BD0, 0x0000000000000000)
*** Atihdw76.sys - Address FFFFF88002DE1E81 base at FFFFF88002DD2000, DateStamp 555a17ea
Collecting data for crash dump ...
Initializing disk for crash dump ...
Beginning dump of physical memory.
Dumping physical memory to disk: 70
Now the sound in my computer doesn't work and a lot of other issues occurred. My question is, how do I avoid this and get back to my normal desktop screen? Please help and I would greatly appreciate it.
Continue reading...