Bitlocker security but can’t get into my Microsoft account

[Teagan Sullivan]

Hello! I have gotten myself in quite the situation. At first, the Bitlocker recovery popped up on my computer so I tried to get my recovery ID but, I do not remember my password to my Microsoft account. I then went through to try and reset my password but the two options it gave me to verify my account were not me. I then said I don’t have any of these accounts so it had me put all of my information in again and then when I was finished, I got an email saying they didn’t have enough information to verify that it was me. I then tried to transfer my security to a different email not realizing it

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