Bitlocker Revocery key not working, locked out of laptop

[Olivia Nneka Mofus]

Hello,My laptop asks for a recovery key for Bitlocker, though I have no idea what this is nor how I got it at all. I enter the key correctly. The screen says that it's preparing for Auto Repair. Says Auto repair doesn't work. I try to restart my computer. That doesn't work. I try to re-enter the recovery key. This leads me to the same thing as before. Tried to enter a line in the Command Prompt, but it says thag my syntax is incorrect.If I turn off and on my computer, it leads to the same thing. In an endless cycle. Please help!

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