BitLocker Recovery

[Windows 11]

I have no access to the BitLocker Recovery key. The laptop used to belong to a family member who passed a few years back and don’t have access to any of their email information to try and access the recovery key. If it helps, the laptop is a 2019 core i5 10th gen. I do have the serial number. I’m not really as concerned about getting my data back as I just want to be able to access the laptop for work and school assignments. I did try resetting the PC to remove everything but then it says “there was a problem resetting your PC.” Startup repair option doesn’t help either as it says “startup rep

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