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Emily Stroman
Guest
I did an update on my Microsoft account yesterday, when the laptop restarted there was a prompt to enter in a bitlocker recovery key. I never had a bitlocker recovery key prior to the update, so when I signed into my microsoft account on another device and clicked 'devices' and I can see my laptop in the devises section. However when I click on the device there is no bitlocker recovery key listed for my laptop. I am very lost and I do not know what to do at this point.
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