S
SUTTIRUK Kaewsringam
Guest
I just got my laptop back from a repair, and when I turned it on, it asked for the BitLocker recovery key. I logged into my Microsoft account and retrieved the recovery key associated with the laptop, but it failed to unlock the drive.I noticed that the recovery key date in my Microsoft account is different from the one shown on my laptop. I’m not sure what caused this mismatch, but I suspect it might be related to the repair process.I would appreciate any guidance on how to resolve this issue or recover access to my drive.
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