BitLocker recovery ID / recovery key

[Nubar Gasimova]

Dear Microsoft Support team,I want to inform you that I have bought on 16 May 2020, HP Envy laptop with the Product name: which is:HP ENVY X360 CONVERTIBLE 15-DR0005UR I5/12/NV4/512/WIN10/SLV (HP ENVY x360 Convertible , Model I5-dr0005ur)ProdID is: 7SE28EA#ACB , SN#8CG9492TVX , RMN: TPN-W142 I want to let you know that on 8 June 2024, upon the update notification on my Laptop`s Windows 10 system, I proceeded to the optional updates on my HP Envy laptop.However, after the installation of the optional updates on my Laptop, my Laptop restarted several times in order to install the optional up

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