BitLocker decryption problem at boot time

  • Thread starter Thread starter Yogesh Kane
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Yogesh Kane

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My laptop booted with (probably) incomplete BitLocker encryption, after it was recently initiated from our company's central policy enforcement through JumpCloud. Now the key I see in my Microsoft account (which is the same as my system admin sees on Azure) doesn't work. Even the key id that the boot screen shows me doesn't match the key id shown in the account. I need to access my drive without having to format it. Is there a workaround where Microsoft can verify my identity and assist me decrypt?

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