Bit locker error, account locked

[Microsoft Windows]

How do I contact a support person in MS? My PC ran an update and now bit locker will not allow access to the device due to a tpm error. While trying to get access to my recovery key, my MS account is now locked and froze for 30 days. I need to access the PC files but have not been able to contact a person. I've tried outlook support, contact phone number and the website, nothing.

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