Being directed to remove consent, but there is no account showing

  • Thread starter Thread starter defiNately
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defiNately

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Somehow my Microsoft account got the country set to Antartica. This is preventing me from using codes for Xbox Game Pass that expect my country to be United States. When I went to change the country I get an error "You are managing one or more child accounts. Before you change your profile information, you need to remove consent for those child accounts." When I click on the link there are no child accounts shown, so I'm stuck. I opened an M365 ticket to have them look at the account and they have told me I need to work with Family Safety community support. So here I am...

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