Battery not charging?

[Microsoft Windows]

I have an Acer Aspire 5 with windows 10, although I noticed that Windows 11 is 67% installed. My laptop battery is at 0%. My laptop only works when it is plugged in. It did work unplugged right up until the battery discharged down to 0%. The charge history shows that the battery was fully charged right up until it started dropping down to 9%..then 7% and so on until it got to 0%. The battery icon shows that it is plugged in. If I click on that icon it shows that the battery is "charging 0%". The charging cord(AC Adapter) has 19 volts. The charging port appears to be working properly.

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