Battery low warning ( 7%) at 98% charged battery

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My 2017 dell inspiron 5567 laptop been using it for 4 years now, Having issues with the battery & battery life, Performance issues that i never experienced the past 3 years

I ran a battery test (PowerCfg -energy -duration 0 -output EnergyReport.html)

Screenshot &

Never tried running on safe mode yet, neither have i tried to drain the battery and then recharge it

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Power Efficiency Diagnostics Report
Computer Name DESKTOP-BLANK
Scan Time 2020-08-07T21:53:39Z
Scan Duration 1 seconds
System Manufacturer Dell Inc.
System Product Name Inspiron 5567
BIOS Date 08/17/2017
BIOS Version 1.1.6
OS Build 19041
Platform Role PlatformRoleMobile
Plugged In true
Process Count 227
Thread Count 3741
Report GUID {b5095432-ec26-4b78-bc40-80522e8958e5}
Analysis Results Errors
Power Policy:Power Plan Personality is High Performance (On Battery)
The current power plan personality is High Performance when the system is on battery power.
Power Policy:Display timeout disabled (On Battery)
The display is not configured to turn off after a period of inactivity.
Power Policy:Sleep timeout is disabled (On Battery)
The computer is not configured to automatically sleep after a period of inactivity.
Power Policy:802.11 Radio Power Policy is Maximum Performance (On Battery)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:PCI Express ASPM is disabled (On Battery)
The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off.
Power Policy:Power Plan Personality is High Performance (Plugged In)
The current power plan personality is High Performance when the system is plugged in.
Power Policy:Display timeout disabled (Plugged In)
The display is not configured to turn off after a period of inactivity.
Power Policy:Sleep timeout is disabled (Plugged In)
The computer is not configured to automatically sleep after a period of inactivity.
Power Policy:Minimum processor performance state is 100% (Plugged In)
The processor is not configured to automatically reduce power consumption based on activity.
Power Policy:PCI Express ASPM is disabled (Plugged In)
The current power policy for PCI Express Active State Power Management (ASPM) is configured to Off.
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_9D2F
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_2188&PID_0AE1
Port Path 2
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
Device Name USB Input Device
Host Controller ID PCI\VEN_8086&DEV_9D2F
Host Controller Location PCI bus 0, device 20, function 0
Device ID USB\VID_03F0&PID_0024
Port Path 1
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
Average Utilization (%) 22.59
Battery:Last Full Charge (%)
The battery stored less than 40% of the Designed Capacity the last time the battery was fully charged.
Battery ID 57873Samsung SDIDELL CYMGM73
Design Capacity 41998
Last Full Charge 1892
Last Full Charge (%) 4
Warnings
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 19232
Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 2464
Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
Requested Period 10000
Requesting Process ID 9820
Requesting Process Path \Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\RadeonSoftware.exe
Power Policy:Dim timeout is long (On Battery)
The display is configured to automatically dim after longer than 5 minutes.
Timeout (seconds) 585
Power Policy:Dim timeout is long (Plugged In)
The display is configured to automatically dim after longer than 10 minutes.
Timeout (seconds) 885
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 23056
Average Utilization (%) 4.19
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll 2.34
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.57
\SystemRoot\system32\ntoskrnl.exe 0.56
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 19232
Average Utilization (%) 2.45
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll 1.09
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.29
\SystemRoot\system32\ntoskrnl.exe 0.29
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name Discord.exe
PID 6640
Average Utilization (%) 1.89
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Users\blank\AppData\Local\Discord\app-0.0.307\Discord.exe 1.25
\SystemRoot\system32\ntoskrnl.exe 0.29
0.15
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name svchost.exe
PID 6392
Average Utilization (%) 1.20
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.51
\Device\HarddiskVolume2\Windows\System32\winsqlite3.dll 0.41
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.04
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 22720
Average Utilization (%) 1.14
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll 0.86
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.17
\SystemRoot\system32\ntoskrnl.exe 0.10
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name svchost.exe
PID 472
Average Utilization (%) 0.98
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.91
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.02
\Device\HarddiskVolume2\Windows\System32\msvcrt.dll 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name System
PID 4
Average Utilization (%) 0.86
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.59
\SystemRoot\System32\drivers\dxgmms2.sys 0.17
\SystemRoot\System32\DriverStore\FileRepository\k127153.inf_amd64_3f3936d8dec668b8\igdkmd64.sys 0.04
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name dwm.exe
PID 1308
Average Utilization (%) 0.83
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Windows\System32\dwmcore.dll 0.17
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.14
\SystemRoot\System32\drivers\dxgkrnl.sys 0.12
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name explorer.exe
PID 3612
Average Utilization (%) 0.80
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.24
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.17
\SystemRoot\System32\win32kbase.sys 0.07
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name steam.exe
PID 7520
Average Utilization (%) 0.50
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.22
\SystemRoot\System32\win32kbase.sys 0.04
\Device\HarddiskVolume2\Windows\SysWOW64\user32.dll 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 16100
Average Utilization (%) 0.41
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll 0.34
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.04
\SystemRoot\system32\ntoskrnl.exe 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 22876
Average Utilization (%) 0.35
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll 0.27
0.02
\SystemRoot\system32\ntoskrnl.exe 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name ctfmon.exe
PID 7296
Average Utilization (%) 0.31
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.12
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.04
\Device\HarddiskVolume2\Windows\System32\CoreMessaging.dll 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name MemCompression
PID 1684
Average Utilization (%) 0.26
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.26
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name svchost.exe
PID 1852
Average Utilization (%) 0.26
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Windows\System32\sysmain.dll 0.24
\Device\HarddiskVolume2\Windows\System32\msvcrt.dll 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name SearchApp.exe
PID 9976
Average Utilization (%) 0.24
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.09
\SystemRoot\system32\ntoskrnl.exe 0.02
\Device\HarddiskVolume2\Windows\System32\win32u.dll 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name chrome.exe
PID 21160
Average Utilization (%) 0.22
Module Average Module Utilization (%)
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll 0.19
\Device\HarddiskVolume2\Windows\System32\KernelBase.dll 0.02
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
Process Name sihost.exe
PID 7756
Average Utilization (%) 0.22
Module Average Module Utilization (%)
\SystemRoot\system32\ntoskrnl.exe 0.09
\Device\HarddiskVolume2\Windows\System32\ntdll.dll 0.02
\SystemRoot\System32\win32kfull.sys 0.02
Information
Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
Current Timer Resolution (100ns units) 156250
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 19232
Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\chrome.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\System32\ntdll.dll
\Device\HarddiskVolume2\Windows\System32\kernel32.dll
\Device\HarddiskVolume2\Program Files (x86)\Google\Chrome\Application\84.0.4147.105\chrome.dll
\Device\HarddiskVolume2\Windows\System32\kernel32.dll
\Device\HarddiskVolume2\Windows\System32\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 2464
Requesting Process Path \Device\HarddiskVolume2\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\System32\ntdll.dll
\Device\HarddiskVolume2\Windows\System32\kernel32.dll
\Device\HarddiskVolume2\Program Files (x86)\Steam\bin\cef\cef.win7x64\libcef.dll
\Device\HarddiskVolume2\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe
\Device\HarddiskVolume2\Windows\System32\kernel32.dll
\Device\HarddiskVolume2\Windows\System32\ntdll.dll
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
Requested Period 10000
Requesting Process ID 9820
Requesting Process Path \Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\RadeonSoftware.exe
Calling Module Stack \Device\HarddiskVolume2\Windows\System32\ntdll.dll
\Device\HarddiskVolume2\Windows\System32\kernel32.dll
\Device\HarddiskVolume2\Windows\System32\winmm.dll
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Core.dll
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\RadeonSoftware.exe
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Core.dll
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Quick.dll
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Gui.dll
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Widgets.dll
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Core.dll
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Gui.dll
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\plugins\platforms\qwindows.dll
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Gui.dll
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\RadeonSoftware.exe
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\Qt5Qml.dll
\Device\HarddiskVolume2\Program Files\AMD\CNext\CNext\RadeonSoftware.exe
Power Policy:Active Power Plan
The current power plan in use
Plan Name Custom
Plan GUID {e24b7131-d039-43cb-9e6f-ad4be601ec1f}
Power Policy:Power Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
Personality High Performance
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
Personality High Performance
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
Quality Mode Optimize for Video Quality
System Availability Requests:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Battery:Battery Information
Battery ID 57873Samsung SDIDELL CYMGM73
Manufacturer Samsung SDI
Serial Number 57873
Chemistry LION
Long Term 1
Sealed 0
Design Capacity 41998
Last Full Charge 1892
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
S1 Sleep Supported false
S2 Sleep Supported false
S3 Sleep Supported true
S4 Sleep Supported true
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
Connected Standby Supported false
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 0
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2901
Maximum Performance Percentage 100
Lowest Performance Percentage 13
Lowest Throttle Percentage 13
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 1
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2901
Maximum Performance Percentage 100
Lowest Performance Percentage 13
Lowest Throttle Percentage 13
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 2
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2901
Maximum Performance Percentage 100
Lowest Performance Percentage 13
Lowest Throttle Percentage 13
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
Group 0
Index 3
Idle State Count 3
Idle State Type ACPI Idle (C) States
Nominal Frequency (MHz) 2901
Maximum Performance Percentage 100
Lowest Performance Percentage 13
Lowest Throttle Percentage 13
Performance Controls Type ACPI Performance (P) / Throttle (T) States
Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.

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