Battery level suddendly drops from 80% to zero

  • Thread starter Thread starter Riccardo Dabbene
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Riccardo Dabbene

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I bought a laptop one year ago and it has been 3 days that battery level suddendly drops to 0% with no notifications at all. I tried to do a battery report and the full charge capacity should be fine. As you can see it looks like the pc can't really tell how much power it's taking from the battery so when the battery is empty the pc shuts down without notice. It has been 6 months since i've been started using a battery charger with an output of 2.31 A while my laptop has an input of 3.3 A. I read on the internet that this is harmful only to the charger but not to the battery. Is it true?.

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