Battery is Charging - Battery Status: 0% available (plugged in, charging)

[Windows 11]

Subject: Assistance Needed: Battery Stuck at 0% Despite ChargingMessage:Hello Team,I’m encountering an issue with my device battery. Although it indicates that it’s charging, the battery level remains stuck at 0% and does not increase. Here are the details:Operating System: Windows 11 Home Single LanguageSteps I’ve Tried:Verified that the power cable and adapter are connected securely.Tried different power outlets and cables.Restarted the device while it was plugged in.Because my laptop is 2021 model, my battery should be about 82,986 mWh, But the result is 90,005 mWH (like factory new). The

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