Audio stuttering through Bluetooth devices

[TomEllis4]

I have an Asus Zenbook UX305F running 64-bit Windows 10. When I connect a number of bluetooth headphones, the audio stutters to the point where it is unusable. Most recently, I have tried brand new Sony WF-1000XM3 wireless headphones- all work perfectly on other devices.


I have already tried:

Bluetooth troubleshooter

Updating the Intel driver for bluetooth on my laptop

Updating drivers for the bluetooth devices

Updating drivers to the (older) bluetooth drivers suggested on the Asus website

Updating the driver for Intel Dual Band Wireless (wifi)

Disabling all enhancements under sound settings

Turning off Bluetooth services including Hands-free telephony, Remote control, remotely controllable device etc

Changing wifi frequency

Disabling the headset as the default communications device under sound settings

Adjusting the default format under advanced sound settings (only available under the old drivers anyway)


The only thing that has stopped the stuttering is completely disabling the headphones and setting the defaultadefault device to the headset. This means the sound quality is appalling ("Tape Recorder" according to Windows) and defeats the point of using the headphones.


Please may someone advise?


Kind regards,


Tom

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