ASUS X415 MIC AND SPEAKER NOT WORKING

  • Thread starter Thread starter FeliciaTay
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FeliciaTay

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I had just bought my ASUS X415 laptop around 2 months ago and never damaged it. However, I started my laptop one day for an online class and the microphone and the speakers were not working in the call. So I tested the speaker by playing music and videos but realized the speaker only has issues on calls. Next, I tested the microphone by recording voice recordings of myself via Whatsapp and on a call and it does not work. I went to the device manager to check for issues but both my mic and speakers show that they are functioning properly. I have also updated my laptop. What should I do?

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