Assistance with user/(password forgot/reset) /and recovery email/old(1st)micro email can't access, on my HP 15in touchscreen S/N CND1245K77, please gi

[Andrea B2]

Have looked for days through numerous posts, called hp, called Microsoft, even did option f11, tried cmd prompts, not sure if right??****I need assistance with user/(password (I forgot/reset) /and recovery email/old(1st) Microsoft email can't access, this on my HP 15in touchscreen S/N:CND1245K77, please give steps if able to help!

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