Application error

  • Thread starter Thread starter kevinjmoon
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kevinjmoon

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My computer is displaying a 'BTStackServer.exe - Application Error' window at times that reads: "The instruction at 0x0054eb27 referenced memory at 0x000001ef. The memory could not be read". When this error window pops up, within seconds the computer just shuts off completely and I have to turn it back on. At first it was happening infrequently but now it will pop up and shut down pretty much within 5 minutes of rebooting the computer. I have a Lenovo x201 running Windows 7 PRO and two sticks of 4G ram. I tried flipping the two RAM sticks from one slot to the other but that had no effect. Could it still be an issue with the RAM sticks? I have the latest version of Norton Security and it shows no virus present. If anyone has any ideas what could be causing this it would be appreciated.

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