Application crashes with Faulting module name: MSVBVM60.DLL error in Event Viewer in Windows 2012 R2 64 bit Datacenter VM

  • Thread starter Thread starter SHK003
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SHK003

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We installed our VB6 application in Windows server 2012 R2 Datacenter VM (64 bit) , During installation , event viewer displays the warning message


Product: Elite Application 3.1. The application tried to install a more recent version of the protected
Windows file C:\Windows\SysWOW64\msxml6r.dll. You may need to update your operating system for this application to work correctly. (Package Version: 65535.0.0.0, Operating System Protected Version: 6.30.7601.18980).


Product: Elite Enterprise 3.1. The application tried to install a more recent version of the protected Windows file C:\Windows\SysWOW64\msxml6.dll. You may need to update your operating system for this application to work correctly.

(Package Version: 65535.0.0.0, Operating System Protected Version: 6.30.9600.19198).



When we open the application and try to query a data in the application, application crashes and when we verify the Event viewer it displays the below error,


Faulting application name: Application.exe, version: 3.1.0.4, time stamp: 0x59783acf

Faulting module name: MSVBVM60.DLL, version: 6.0.98.15, time stamp: 0x49b01fc3

Exception code: 0xc0000005

Fault offset: 0x000da0fc

Faulting process id: 0x1638

Faulting application start time: 0x01d49b83f39feb6b

Faulting application path: C:\Program Files (x86)\Application Folder\Application\Application.exe

Faulting module path: C:\Windows\SYSTEM32\MSVBVM60.DLL

Report Id: 6a5d1f7a-077d-11e9-80cd-000d3a945bbd

Faulting package full name:

Faulting package-relative application ID:


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Same application works properly in another windows 2012 R2 standard VM.


Kindly guide us to proceed further on this issue.

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