After Windows 10 update, Control Panel shows printer installed and working properly, but applications do not see a printer installed

  • Thread starter Thread starter EdMedlin
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EdMedlin

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Actually, none of the four wireless printers that were working prior to the latest update now show up when I attempt to select a printer from a word processing application (I have two and have tried both), browser (I have three, and have tried them all), etc.


When I right click on a printer and check the properties, I'm told the device is working properly. I have uninstalled and reinstalled the printers, have reinstalled drivers variously via the Windows 10 control panel and also by downloading from the manufacturer's websites, have run "troubleshoot" and selected "Printer," etc., and have checked from driver updates. The troubleshooter finds the printers, but not problems (found a print spooler issue, but now says it's fixed), and Windows 10 has repeatedly confirmed I have the latest drivers.


In other words, everything is working perfectly, but none of the applications from which I need to print can detect that any printers have been installed.


I found the old thread re a similar problem, had already tried most of what was there. I then tried the one suggestion I had not tried (launching "troubleshoot" from the taskbar field), but, as I wrote above, that did not work, either.


Allow me to add that I still can print to the printers from another Windows 10 laptop, and Windows 8 laptop, a Chromebook, and even from a Linux box, so the problem is not in the printers or in the network.


I will be grateful for any additional suggestions anyone can provide!


Ed Medlin

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