After the global IT outage my computer has a blue screen. Мy institution lost the Bitlock recovery key, how can I keep my important files?

  • Thread starter Thread starter Anna Bosh
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Anna Bosh

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My institution lost or misplaced the Bitlocker recovery key and after the outage on Friday they said that they are not able to fix the blue screen on my computer. I have very important files and it will be a disaster if I erase them to reset the system. Is there are ways, to reset the system and keep the files, which are not backed up, in this particular situation or I am done? Please, help me. Any solution?Thank you.

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