After doing a complete Reset of the computer why is everything still on my laptop and it didn't change anything

[Joe Casias Jr]

I would like to know why I did a clean installation of Windows 11 using the Windows Media Creation Tool Nothing changed. everything is still as if I didn't do the complete installation. I have done a normal system reboot and that didn't work I did a complete system diagnosis and says nothing is wrong, yet I can get into my email and some programs that I used to do. This started a few weeks ago, thus me trying to rese to a factory reset. Nothing has worked in any way form or fashion. All thy information and files and programs are still on the computer after it says the install was complete.

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