After computer reset and new identity, I can't regain my old subscription of MS365

[Microsoft Windows]

Recently my computer was compromised. I cleaned and reset my computer but lost my year-long subscription of MS365. Under my new user-name, phone number, and password, my old subscription does show under my account name and birth date. My old user name was "*** Email address is removed for privacy ***" and my old phone number was "310-989-8901". I would like to complete the use of my year-long subscription under my new MS user name "*** Email address is removed for privacy ***"

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