After a system recovery my laptop states the password id wrong, I know for sure the password also the keyboard layout has changed

  • Thread starter Thread starter Derek jc
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Derek jc

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I wrote to acer support, the following message, there response was to contact MicrosoftHi acer supportI have not used my old acer laptop for some time.It was not running well so I did a system recovery. When asked for the password it states the password is incorrect, I know for sure the password is correct.Whilst trying to find a solution I discovered the keyboard language had been changed as a result of the recovery, I checked on another PC if the letters and numbers would be different, they are not.Is there a solution for this problem? If not will I be able to remove the hard drive and

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