activation trouble

  • Thread starter Thread starter Jeff Smith6
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Jeff Smith6

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I purchased my system secondhand, with Windows 10 preinstalled.Unfortunately, the hard drive died on me. I had purchased a support plan, and they replaced the HD and reinstalled Windows, but did NOT activate it. When I contacted them, they replied that that is not part of the service.This system apparently shipped with Windows 8 when new, and had since been updated to 10. Thanks to a Dell rep, I was able to find the original activation code, but of course that won't work on Windows 10.VRX7N-CX3MY-RF9K6-64M78-RX7Q2I am hoping I can get a code that will work for me on that basis.Jeff

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