Acer nitro 5 crashing

[Joe Blogger]

Hello, I have been using a acer nitro 5 for about a year and it has been good and very fast. But it has been crashing a lot. most are the screen just turning off and a few bluescreens. I need this laptop as it is what I do a lot of work on. Another thing that has been problematic is the display, some microsoft employee connected to my computer to remove a virus and he did something causing the display to be all blurry and fuzzy. Does anyone have any idea on what to do?

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