Acer Aspire - The display is not compatible with Windows 10

  • Thread starter Thread starter Pennopoly
  • Start date Start date
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Pennopoly

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Hi,


I've been trying to install windows 10 but keep getting the error "The display is not compatible with Windows 10". I have previously checked the compatibility both manually and with the compatibility plugin and according to both I meet or exceed all the requirements.


The only thing I can see is the fact that my display driver is from 2010 but there are no more recent upgrades available for my machine. However, the driver is WDDM 1.1, so, in theory, it should be compatible.


Below are the system details from DXDiag


If anyone can offer some suggestions it would be greatly appreciated.


Thanks,

Pennopoly

------------------
System Information
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Time of this report: 7/28/2016, 08:50:57
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 7741
BIOS: Ver 1.00PARTTBL
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz (4 CPUs), ~2.5GHz
Memory: 6144MB RAM
Available OS Memory: 5812MB RAM
Page File: 4838MB used, 6784MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics (Core i3)
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_037E1025&REV_18
Display Memory: 1760 MB
Dedicated Memory: 128 MB
Shared Memory: 1632 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO139E
Native Mode: 1600 x 900(p) (60.307Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2189 (English)
Driver Version: 8.15.10.2189
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/28/2010 14:10:34, 6547968 bytes

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