Account randomly locked twice

  • Thread starter Thread starter mmallouk8
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mmallouk8

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Had a Microsoft account for over half a decade. Randomly stops working and I realize it is totally gone. When trying to recover it I get the message "Try entering your Microsoft account again. We don't recognize this one." I made a new account with the same email but about a month later it is also gone. Don't know why this is happening and cant contact support, made a new account for now. Can anyone help

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