'Account no longer exists'

[Cassie Hills-Harrop]

After falling victim to a scam with my Microsoft account, I created a new email account and wanted to hide the original from view. I removed this original email address from my Microsoft profile only to later discover, with horror, that it wasn't receiving emails. I can access the account via the new email address but that's it, the original account no longer exists. I received no warnings from Microsoft, no "Are you sure you want to remove 'this' because 'this' will happen.' I'm now quietly fuming. With such drastic consequences, why was there no warning, and why is there no recourse!! Does a

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