ABOUT WINDOWS 7 PRODUCT KEY FAILURE (MGADiag report is included)

[Shubham.V.Gupta]

HI,


MY HAVE A ACER ASPIRE E1-531 LAPTOP FROM LAST 7 YEARS, I WAS TRYING TO UPGRADE LAST WEEK, I FAILED TO DO SO, AND IT RESTORE THE WINDOWS 7 AUTOMATICALLY, AFTER RESTORING IT STARTED SHOWING AT RIGHT BOTTOM THAT WY WINDOWS IS NOT GENUINE THEN I ENTERED THE PRODUCT KEY BUT IT FAILED TO RESTORE GENUINE VERSION SHOWING ERROR CODE 0xc004e003 PLS HELP


HERE ARE SOME DETAILS BELOW


Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->



Validation Code: 0

Cached Online Validation Code: N/A, hr = 0xc004f012

Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2

Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=

Windows Product ID: 00426-OEM-8992662-00006

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7601.2.00010100.1.0.001

ID: {9FC6225A-28B9-4062-A5F2-5F52EDEA45B6}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Ultimate

Architecture: 0x00000000

Build lab: 7601.win7sp1_gdr.150113-1808

TTS Error:

Validation Diagnostic:

Resolution Status: N/A



Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002



Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002



OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002



OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3



Browser Data-->

Proxy settings:

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Users\ACER\AppData\Local\Google\Chrome\Application\chrome.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed



File Scan Data-->

File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]

File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]



Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{9FC6225A-28B9-4062-A5F2-5F52EDEA45B6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1129817615-3182185539-3552102794</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire E1-531</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>V2.09</Version><SMBIOSVersion major="2" minor="7"/><Date>20121204000000.000000+000</Date></BIOS><HWID>98F73407018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>



Spsys.log Content: 0x80070002



Licensing Data-->

Software licensing service version: 6.1.7601.17514



Name: Windows(R) 7, Ultimate edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00426-00178-926-600006-02-1033-7601.0000-2712020

Installation ID: 021636797533863334321680092685050890425561511483009002

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: HYRR2

License Status: Initial grace period

Time remaining: 37380 minute(s) (25 day(s))

Remaining Windows rearm count: 2

Trusted time: 9/27/2020 10:49:53 PM



Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: N/A

HealthStatus: 0x0000000000000000

Event Time Stamp: N/A

ActiveX: Not Registered - 0x80040154

Admin Service: Not Registered - 0x80040154

HealthStatus Bitmask Output:





HWID Data-->

HWID Hash Current: NgAAAAEAAgABAAEAAAACAAAABQABAAEAeqgQ+lTsRDgcL9KMMnoWNPxF/OvOdSrtdrzSOy5z



OEM Activation 1.0 Data-->

N/A



OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: no, invalid SLIC table

Windows marker version: N/A

OEMID and OEMTableID Consistent: N/A

BIOS Information:

ACPI Table Name OEMID Value OEMTableID Value

APIC ACRSYS ACRPRDCT

FACP ACRSYS ACRPRDCT

DBGP ACRSYS ACRPRDCT

HPET ACRSYS ACRPRDCT

BOOT ACRSYS ACRPRDCT

MCFG ACRSYS ACRPRDCT

UEFI ACRSYS ACRPRDCT

ASF! ACRSYS ACRPRDCT

SLIC ACRSYS ACRPRDCT

SSDT ACRSYS ACRPRDCT

ASPT ACRSYS ACRPRDCT

FPDT ACRSYS ACRPRDCT

SSDT ACRSYS ACRPRDCT

SSDT ACRSYS ACRPRDCT






REGARDS
SHUBHAM GUPTA

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