P
Parallelbear375
Guest
Hi! recently, I created a video that is an mov file. when i try to play it, it gives me this error code: Missing codec 0xc00d5212 This item was encoded in a format that's not supported. Here is my system info:
OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP-H32O60IK
System Manufacturer HP
System Model HP Laptop 15-bs0xx
System Type x64-based PC
System SKU 1TJ82UA#ABA
Processor Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, 2701 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Insyde F.24, 9/25/2017
SMBIOS Version 3.0
Embedded Controller Version 23.40
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.1"
User Name LAPTOP-H32O60IK\paral
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.92 GB
Available Physical Memory 4.31 GB
Total Virtual Memory 13.6 GB
Available Virtual Memory 6.94 GB
Page File Space 5.68 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
I also can't play my mp4. By the way, this footage was taken on an 4k action cam, and exported from adobe premiere. Please Help!
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OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP-H32O60IK
System Manufacturer HP
System Model HP Laptop 15-bs0xx
System Type x64-based PC
System SKU 1TJ82UA#ABA
Processor Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, 2701 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Insyde F.24, 9/25/2017
SMBIOS Version 3.0
Embedded Controller Version 23.40
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.1"
User Name LAPTOP-H32O60IK\paral
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.92 GB
Available Physical Memory 4.31 GB
Total Virtual Memory 13.6 GB
Available Virtual Memory 6.94 GB
Page File Space 5.68 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
I also can't play my mp4. By the way, this footage was taken on an 4k action cam, and exported from adobe premiere. Please Help!
Continue reading...
