0x80780034 and 0X8004230F -Windows 10 Creating a Backup Image Failing on Volume Shadow Copy Error

  • Thread starter Thread starter Raymond Clements
  • Start date Start date
R

Raymond Clements

Guest
I am trying to backup my Win 10 machine after having it crash 3 days ago. I want a clean install image backup so in future I will not have to reinstall and everything all the time.


So I am using the Windows & Backup tool and I am getting the Volume Shadow Copy Error that has happened in the past based on my research.


In the Application Event log I get The backup operation that started at '‎2020‎-‎12‎-‎20T14:14:12.740545900Z' has failed with following error code '0x80780034' (Windows Backup failed to create the shadow copy on the storage location.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.



I am using the latest Windows 10 install 20H2 build 10942


I have a 64 bit architecture and 16GB RAM system. A Samsung EVO 500GB SSD as my primary disk.

I am backing up to an external SSD drive connected via USB which is 1TB in size and has lots of space.

The backup image was estimated at about 58GB. It does crash near the end.


I have made sure that the 2 Volume copy services are running as per an article.

Microsoft Shadow Copy Provider and

Volume Shadow Copy services are started. However after the backup has failed I see they are both not running.


What can anyone suggest? I have tried 3 times without success.




OS Name Microsoft Windows 10 Home

Version 10.0.19042 Build 19042

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-POI1ECM

System Manufacturer Gigabyte Technology Co., Ltd.

System Model To be filled by O.E.M.

System Type x64-based PC

System SKU To be filled by O.E.M.

Processor AMD A8-6600K APU with Radeon(tm) HD Graphics, 3900 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. F1, 24/03/2014

SMBIOS Version 2.7

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

BaseBoard Product F2A58M-HD2

BaseBoard Version 3.1

Platform Role Desktop

Secure Boot State Off

PCR7 Configuration Binding Not Possible

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume1

Locale United Kingdom

Hardware Abstraction Layer Version = "10.0.19041.488"

Username DESKTOP-POI1ECM\mount

Time Zone GMT Standard Time

Installed Physical Memory (RAM) 16.0 GB

Total Physical Memory 15.9 GB

Available Physical Memory 12.2 GB

Total Virtual Memory 18.8 GB

Available Virtual Memory 12.7 GB

Page File Space 2.88 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualisation-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualisation Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes


Kind Regards

Raymond Clements

Continue reading...
 
Back
Top