R
Raymond Clements
Guest
I am trying to backup my Win 10 machine after having it crash 3 days ago. I want a clean install image backup so in future I will not have to reinstall and everything all the time.
So I am using the Windows & Backup tool and I am getting the Volume Shadow Copy Error that has happened in the past based on my research.
In the Application Event log I get The backup operation that started at '2020-12-20T14:14:12.740545900Z' has failed with following error code '0x80780034' (Windows Backup failed to create the shadow copy on the storage location.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
I am using the latest Windows 10 install 20H2 build 10942
I have a 64 bit architecture and 16GB RAM system. A Samsung EVO 500GB SSD as my primary disk.
I am backing up to an external SSD drive connected via USB which is 1TB in size and has lots of space.
The backup image was estimated at about 58GB. It does crash near the end.
I have made sure that the 2 Volume copy services are running as per an article.
Microsoft Shadow Copy Provider and
Volume Shadow Copy services are started. However after the backup has failed I see they are both not running.
What can anyone suggest? I have tried 3 times without success.
OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-POI1ECM
System Manufacturer Gigabyte Technology Co., Ltd.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor AMD A8-6600K APU with Radeon(tm) HD Graphics, 3900 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F1, 24/03/2014
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product F2A58M-HD2
BaseBoard Version 3.1
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.19041.488"
Username DESKTOP-POI1ECM\mount
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 12.2 GB
Total Virtual Memory 18.8 GB
Available Virtual Memory 12.7 GB
Page File Space 2.88 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
Kind Regards
Raymond Clements
Continue reading...
So I am using the Windows & Backup tool and I am getting the Volume Shadow Copy Error that has happened in the past based on my research.
In the Application Event log I get The backup operation that started at '2020-12-20T14:14:12.740545900Z' has failed with following error code '0x80780034' (Windows Backup failed to create the shadow copy on the storage location.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.
I am using the latest Windows 10 install 20H2 build 10942
I have a 64 bit architecture and 16GB RAM system. A Samsung EVO 500GB SSD as my primary disk.
I am backing up to an external SSD drive connected via USB which is 1TB in size and has lots of space.
The backup image was estimated at about 58GB. It does crash near the end.
I have made sure that the 2 Volume copy services are running as per an article.
Microsoft Shadow Copy Provider and
Volume Shadow Copy services are started. However after the backup has failed I see they are both not running.
What can anyone suggest? I have tried 3 times without success.
OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-POI1ECM
System Manufacturer Gigabyte Technology Co., Ltd.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor AMD A8-6600K APU with Radeon(tm) HD Graphics, 3900 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F1, 24/03/2014
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product F2A58M-HD2
BaseBoard Version 3.1
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.19041.488"
Username DESKTOP-POI1ECM\mount
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 12.2 GB
Total Virtual Memory 18.8 GB
Available Virtual Memory 12.7 GB
Page File Space 2.88 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and the device is not Modern Standby, Un-allowed DMA-capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
Kind Regards
Raymond Clements
Continue reading...