Outlook hangs (Office 365 )

  • Thread starter boopathi subramaniam
  • Start date

boopathi subramaniam


Microsoft Office ProPlus 365 is installed in one of the user machine (Dell Latitude 5285). Windows 10 64 bit Enterprise edition is installed.

Outlook works in Office network and in VPN connection. But it hangs frequently when not connected in VPN at home or hotel.

I have performed the below.

1. Checked that Cached mode is enabled Outlook
2. No PST files are mapped
3. Updated Office 365. Now version of Outlook is 16.0.9226.2114
4. Enabled “"Disable hardware graphics acceleration" in outlook which resolves many of the issues

Issue 1 : How to resolve the Outlook hanging issue which happens at public network (Without connected in VPN)

Issue 2 : How to resolve frequent password prompt



Regards, Boopathi

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