fatal device hardware error

J

juliephillips2

hi ive got a WD elements hardrive im trying to get into and it keeps coming up with this

( location is not available)

F:/ is not accessable

the request failed due to a fatal device hardware error


ive tryed the troubleshooting suggestion but it didnt work

ive got my computer backed up on it so i really need the info

pls help

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